CUSTOMER SERVICE
Our intent is to genuinely help fisherman and provide high quality customer service to our communities, neighbors, and fellow fisher men and women. If at any time you are unsatisfied with the service we have provided, please call Tobin at Precision Fishing Resources (TroutSupport.com) immediately at (512) 775-4728. We strive to be the best at what we do because we know that you do that in your life.
SHIPPING
All orders to USA addresses are shipped USPS 1st Class mail (2 - 3 day typical delivery time). Orders are normally processed within 48 hours Monday through Friday.
ORDER CANCELLATION
Our DVDs come with a 110% Money Back Guarentee. We know you'll be completely satisfied with our product.
RETURNS
You may cancel a DVD order within 30 days of shipment. Call prior to return 512-775-4728. This is a 110% money back guarantee if you return the DVD's within 30 days of your order. For all other return request, call for information 512-775-4728... we wish to provide over the top customer service if we can and we work with companies that strive to do that as well when possible.
TIGHTLINE RODS / LEWS REEL GIVE-AWAY
Every Purchase of a DVD from TroutSupport.com between May 31, 2012 and June 1, 2013 will count as one entry in the Tightline Rods / LEWS Reel Give-Away. Entries will be collected and prize winner will be notified by June 14th, 2013
OTHER
Precision Fishing Resources reserves the right to cancel or refuse any order.
For existing customers that have already ordered the DVD's.. if you refer someone and they order our products let us know and we'll add your name to the current giveaway.
